Shipping policy
Shipping Policy
Thank you for visiting and shopping at Luke Leal Art. We are committed to ensuring your artwork arrives safely and promptly. Please review our shipping policy below.
Processing Time
- All orders are processed within 2-3 business days unless otherwise stated. Custom or made-to-order items may require additional time; details will be communicated at the time of purchase.
- Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Estimates
- Shipping charges are calculated at checkout based on your location and the size of the artwork.
- Estimated delivery times:
- Domestic (within US): 7-10 business days
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International: 10-14 business days
Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipment Tracking
- Once your order has been shipped, you will receive a confirmation email containing your tracking number. Use this number to track your package on the carrier's website.
Packaging and Protection
- We take great care to ensure your artwork arrives in perfect condition. Each piece is professionally packaged and protected to prevent damage during transit.
International Shipping
- For international orders, customs fees, import taxes, or other charges may apply. These fees are the responsibility of the buyer and vary by country.
- Please check with your local customs office for further details before placing an order.
Damaged or Lost Shipments
- If your order arrives damaged, please contact us immediately at info@lukelealart.com with photos of the damaged package and item. We will work with you to resolve the issue.
- If your shipment is lost or delayed, we will assist in filing a claim with the carrier.
Contact Us
If you have any questions about shipping or need assistance, please contact us at info@artbylukeleal.com.
We appreciate your support and look forward to bringing Luke Leal Art to your home!